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Huawei Kenya confirms plans to enhance service delivery



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Huawei Kenya has confirmed plans to enhance its projects service delivery capacity in collaboration with local partners.

According to Huawei Southern Africa region Procurement Qualification Department Director, Mr Ivan Zhu, the firm, in conjunction with its local subcontractors, will continue pursuing quality service and projects delivery.

Speaking at the firm’s recent annual Supplier Conference and Award Forum, Huawei Kenya Delivery and Service Vice President, Mr Chris Yu said the firm had activated its Delivery Operations Centre in Nairobi to provide projects delivery oversight and support for its sub-contractors.

He said the delivery operations center provides Contact Centre support to field contractors linked on the recently introduced Smart Helmets.

The firm’s operating partners in Kenya he said will also access basic and advanced Huawei Certified Training delivered at the African Advanced Level Telecommunications Institute (AFRALTI).

AFRALTI is a Huawei Authorized Learning Partner (HALP) with a mandate to provide Huawei’s certification training programs authorized, supervised and managed by Huawei.

Under this arrangement, AFRALTI offers Huawei certification programmes in the field of data communication.

“In 2020, Huawei invested in building a hands-on training center for all ICT scenarios, providing more training opportunities for ICT industry technicians. This helps them mitigate risks and improve business efficiency,” Mr Ivan Zhu said adding that, “Huawei encourages all our partners to adopt best industry practices and entrench sustainability in their business strategies. This allows them to mitigate risks and, thereby, enhance efficiency within their operations.”

Huawei Kenya training center in Nairobi.

At the Conference featuring more than 44 local suppliers, Huawei showcased advanced industry solutions and cooperation policies such as 5G, cloud, and enterprise services. The suppliers included engineering service, general service and Logistics Administration service providers.

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